Frequently Asked Questions
Everything you need to know about our cleaning services. Can't find your answer? Give us a call.
Pricing & Quotes
Everything about costs, quotes, and payment
Our pricing starts at $130 for recurring cleans, $200 for standard cleans, $270 for deep cleans, and $307 for move in/move out cleans. All starting prices are based on an apartment under 700 sq ft with no extras. Your exact price depends on your home's size, condition, and any add-on services you choose. Book online for an instant quote.
No hidden fees, ever. The price you see in your quote is the price you pay. If your home needs extra work beyond what's included, we'll always discuss it with you before proceeding.
Our Services
What we clean and how we do it
A standard clean covers all the essentials — dusting, vacuuming, mopping, kitchen, and bathrooms. A deep clean goes further with baseboards, inside cabinets, appliance interiors, and detailed attention to every surface. We recommend a deep clean for first-time customers.
Not at all. Many of our clients give us access via lockbox, smart lock, or doorman and go about their day. You can also be home if you prefer — whatever makes you comfortable.
Yes, we bring all supplies and equipment. We use high-quality, eco-friendly products that are safe for your family and pets. If you have specific products you'd like us to use, just let us know.
Booking & Scheduling
How to book, reschedule, or cancel
You can book online in under 2 minutes through our website, or call us at (786) 305-6088. Choose your service, pick a date, and we handle the rest.
Yes. We ask for at least 24 hours notice for cancellations or rescheduling. Last-minute cancellations (under 24 hours) may be subject to a cancellation fee.
We recommend booking 2-3 days in advance, but we can often accommodate same-day or next-day requests depending on availability. Give us a call for last-minute needs.
Trust & Safety
Insurance, background checks, and your peace of mind
Yes. Every cleaner on our team goes through a thorough background check and vetting process before joining Catalina Cleaning. Your safety and trust are our top priorities.
We carry full liability insurance. In the rare event something is damaged, we'll take full responsibility and make it right. That's our guarantee.
Yes, we carry full liability insurance. Every cleaning is covered, giving you complete peace of mind.
Operations & Coverage
Service areas, teams, and how we work
We serve Miami, Broward County, Palm Beach County, Orlando, Tampa, Panama City Beach, Jacksonville, Washington DC & Maryland, Houston, San Antonio, Los Angeles, and Atlanta. We're growing fast — if you don't see your area, give us a call.
Yes! Our recurring cleaning plans are our most popular service. Choose weekly, biweekly, or monthly — and enjoy discounted rates with no contracts. Cancel anytime.
We do our best to assign you a consistent cleaning team. Familiarity with your home means a better clean every time. If you ever want to request a specific cleaner, just let us know.
We currently focus on residential cleaning, including standard homes, deep cleans, move in/move out, recurring plans, and Airbnb/vacation rental turnovers. For commercial inquiries, feel free to contact us.
Still Have Questions?
We're here to help. Reach out anytime and our team will get back to you quickly.